Reference

Understand Your Rights and Our Obligations

Everything that governs your account on oyoki88 — from how we handle your data to how disputes are approached — is set out here in plain terms. Access to our platform depends on local law and is available only where permitted in your region.

Account Terms ApplyIndonesia-Eligible RegionsDANA, OVO, GoPay CoveredData Handled ResponsiblyContact Us Anytime
oyoki88 Understand Your Rights and Our Obligations
REACH OUR TEAM

Contact Us About Any Legal or Policy Question

If a term is unclear, if you want to understand how a specific policy applies to your account, or if you need to make a formal request about your data, our support team handles all of it. Reach out through any of the channels below and reference your account ID for a faster response.

Live Chat Start a live chat session directly from your account dashboard. Describe the policy area or clause you have a question about and our team responds during active support hours.
Email Support Send a detailed message to our support email for formal policy queries, data access requests or account dispute submissions. Include your registered wallet — DANA, OVO or GoPay — for verification.
Account Help Centre Browse the Help Centre inside your account for documented policy summaries. It covers wallet terms, bet settlement rules and how to raise a formal complaint through the correct internal process.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We handle your personal and financial data with a clear purpose — to operate your account, process wallet transactions and keep your session secure. Here is how each area works in practice.

Data Collection and Use We collect only what is needed to run your account: registration details, wallet identifiers for DANA, OVO or GoPay, and transaction records. We do not sell or share this data with third-party advertisers.
Cookies and Session Tracking Cookies on oyoki88 manage your login session and remember your lobby preferences. You can adjust cookie settings in your browser, though some account features require session cookies to function correctly.
Account Security Practices Account access uses OTP verification tied to your registered mobile number. If you access the platform from Batam or anywhere else in Indonesia, the same OTP step applies every time you log in from a new device.
Retention and Deletion Rights You can request a copy of your account data or ask for deletion by contacting our support team. We retain transaction records for the period required under applicable financial compliance standards.

Common Legal Questions About Your Account

These are the questions we hear most often about our legal terms, account rights and data practices. If your question is not here, live chat or our support email will get you a direct answer.

These terms apply to anyone who creates and uses an account on oyoki88. Access is available only where local law permits, and eligibility is assessed at the account registration stage.

Yes. Submit a data access request through our support email with your account ID and registered wallet — DANA, OVO or GoPay — for identity verification. We process requests in line with applicable data standards.

Raise a dispute through the Help Centre inside your account. Include the relevant bet ID and round details. Our team reviews the transaction record and responds with a written explanation of the outcome.

Wallet transactions are subject to our payment terms, which cover deposit confirmation, cashout verification and the process for reporting a failed or delayed transfer. Each wallet type has its own processing path.

We send a notification to your registered contact — email or mobile number — when terms are updated. Continuing to use your account after that notice means you accept the revised terms.

Yes. Contact support with a formal deletion request. We remove account data where permitted, but retain transaction records for the minimum period required under applicable financial compliance rules.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.